Terms & Conditions

Acceptance of terms

These terms and conditions govern all supply of goods and services ("products") by {Seeberg Management Ltd} ("{Santie Cronje - Artist}", "we, "us") to you, the purchaser of goods and services from us, including your use of the website at {www.santie.nz} ("the website"). They are effective from {01/08/2020} and will replace all earlier {Seeberg Management Ltd} terms of trade and any conditions contained in any document used by you and purporting to have contractual effect.

We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.

Purchases from our online shop may only be made by persons who are acquiring goods or services for their own use or consumption, and you must not acquire goods from us via the website for resupply (whether in trade or otherwise).

If you are purchasing on behalf of another entity such as a company you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.

Availability and supply

All orders are subject to the availability of those products or services. If for any reason a Product is not available, we will endeavour to notify the non-availability on our online shop.

Delivery and delivery charges

Prices for goods and services stated on our website are exclusive of any applicable delivery charges.

We only deliver to New Zealand street addresses. The cost of delivery is as stated on our website and a total delivery cost will be provided in the order summary in your online shopping basket.

Pricing

All prices are in New Zealand Dollars and are inclusive of any Goods and Services Tax ("GST") unless stated to be otherwise but are exclusive of delivery charges. All prices are correct when published. We reserve the right to alter prices at any time.

An invoice will be emailed to you at the email address you supply when you place your order. You are responsible for ensuring that your contact details are correct.

Payment options

We accept the following credit cards:

Visa and MasterCard

We also accept payment from your PayPal account if you have one.

Credit Card Security

All payments are processed via PayPal or Stripe secure payments system to ensure high levels of payment security and are subject to their terms and conditions.

Click here to for PayPal's terms.
https://cms.paypal.com/nz/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/Legal_Hub_full&locale.x=en_US

Click here for Stripe's Service Agreement
https://stripe.com/nz/ssa

Shipping and delivery

We ship worldwide.

Shipping Rates

For New Zealand Customers:
A standard shipping fee of $10 applies for all Prints and $25 for Original Art.

For International Customers:
There are two price tiers for Prints only and Original Art.
Please contact me if your country is not listed and I will add it to my shipping checkout list.

Shipping costs will be calculated during checkout.

Shipping is processed via NZ Post (Parcel tracked). Overseas shipping is Economy Post via NZ Post. Please email santiecronje.art@gmail.com if you wish to change the standard international shipping method.

Delivery is Standard Tracked and may take between 2-3 business days. International shipping varies between 7 - 15 business days. Tracking information can be sent if requested.

Insurance
New Zealand Post does not insure Original Art so please contact me if you wish to use a different company for shipping valuable items. We reccommend Pack & Send for shipping original works over $2000

Returns

Exchange/Return: If you are unhappy with your purchase, return it within 30 days, undamaged and in its original condition, for an exchange or store credit. Unfortunately we cannot accept returns on sale items. Shipping is non-refundable.

- Applicable consumer laws in New Zealand including the Fair Trading Act 1986 and the Consumer Guarantees Act 1993. Check out: https://www.consumerprotection.govt.nz/general-help/ways-to-buy-and-pay/online-shopping/.

"We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy."

Privacy policy and Confidentiality

Unless you opt to receive messages from us we will not contact you again in future. If you have opted to receive ongoing communications and at a later date you no longer wish to receive these communications you will be able to opt out of receiving this information by contacting us by email or by following the unsubscribe instructions at the bottom of emails sent to you.

Opting out of receiving the above mentioned messages will not prevent the sending of messages that specifically relate to your order(s).

We may use personal information that we collect about you to provide products and services to you and to administer orders and payments relating to your purchases from us.

You will need to permit us to place data files ("cookies") on your computer to enable you to use some features of some of our websites. Where you choose not to enable cookies from our Website, some functionality of those Website may not be available to you.

We may disclose your personal information as required by law.

Where you have provided information to us on a confidential basis, we will hold that information in confidence, except as required by law. We cannot guarantee that our website is secure, and we cannot be held responsible for a breach of our website security that is beyond our control.

You can request details of your personal information that we hold, and ask us to correct it, at any time.

General Conditions

We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at {www.santie.co.nz}.

If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.

If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.

Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.

We may deliver notices to you by sending them to an email address that you have notified to us.

Damaged Items

If your item(s) arrive damaged or there is a mistake with your order please contact us immediately at 027 4774706 or email us at santiecronje.art@gmail.com

A full refund will be given if the item is an original artwork damaged in transit by Postal Services, once item is returned and reviewed by us and deemed damaged.